Terms and conditions

Terms and conditions for Mix & Match cash back promotion

(1) The right to receive a cash back promotion must be participating products as specif ied by Electrolux only.
(2) Customers must purchase participating products and have a tax invoice between July 23, 2021 - August 15, 2021
through authorized dealers only.
(3) Items must be in the same tax invoice and same day purchasing only.
(4) For the cash back calculation on 10%, 15% and 30%, calculated from the price stated in the tax invoice which is
inclusive of VAT. In the case of more than 1 promotion product in the same product group, we will calculate the
cash back from the item with the highest value in that product group.
(5) Processing time for consideration of cash back is within 90 days after company recieves all complete documents.
(6) For online registration via LINE: @ElectroluxTH-Care
(7) Requires registration of all items on the same receipt within one time.
(8) The last day for cash back registration is on August 15, 2021.
(9) Documents for receiving the cash back
(9.1) Copy of national ID / passport and book bank in the same f irst name and surname.
(9.2) A Tax invoice containing the purchases of participating items in the same invoice.
(9.3) First name and surname in tax invoice must be the same as national ID/passport.
(9.4) Please attach a photo of the product label on the package or the label on all products that you want to join the promotion.
(9.5) In the case of products awaiting installation or delivery, please attach the installation document.
(9.6) For the cash back, company will transfer money to the bank account only.
(9.7) Reserves the right to recieve cash back when the documents are not complete as the requirements above
(10) This promotion is reserved for individuals only. Corporate and dealer can not participate in this promotion.
(11) Products purchased from this promotion are non-refundable in all cases except for damage caused by the cause
of product quality.
(12) Reserves for the cash back promotion 1 person/1 right.
(13) The company requests to disqualify the customers who violate the conditions, and the company's decision is f inal.
(14) The company reserves the right to cancel or change details without prior notice.

Terms & Conditions for warranty
  • Register to get the warranty via Line, website and warranty card.
  • Extend the warranty period for 1 more year from normal standard for parts and labor cost (only for the main participating
    product not free product).
  • For water heater, extend the warranty period from 1 year to 2 years for parts and labor cost.

Terms and conditions for 0% installment
  • Promotion period from July 23, 2021 - August 15, 2021
  • 0% Installment plan up to the participating retail shops, products and banks.
  • This promotion cannot be used in conjunction with other promotions.
  • Please check the terms, conditions and more details at the point of sale.
  • The company reserves the right to cancel or change details without prior notice


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