As a member of Electrolux Premium Care you will have exclusive access to following services:

Electrolux Premium Care Maintain

Regular maintenance to keep your machine in top condition

An Electrolux fabric care expert will visit you twice each year to clean your machine and perform essential check to ensure it is in optimum working order. They will also help you to explore settings and functions and answer any questions you might have on your appliance's functionality.

Electrolux Premium Care Line

We’re here when you need us.

Contact our service team via the exclusive Line Messenger chat so that you can get a fast response to your query with no queueing.

Electrolux Premium Care 24 hours

A service visit with 24 hours.

Doing the laundry is a daily chore and a broken machine can seriously disrupt your family’s schedule. As an Electrolux Premium Care member, we promise to get a technician to you within 24 hours to get your repair underway. Hopefully you won’t need us, but we will be there quickly if you do.

Electrolux Premium Care App

Get the most out of wifi connectivity

We will set up your wifi enabled machine so that you can use it to its’ full capability. We’ll also demonstrate how you can use Electrolux Life to deliver care for your beloved garments.

Electrolux Premium Care Message us

To register, click here.
We will contact you within 24 hours.

Electrolux Premium Care Call us

Or call to inquire. Click here to call.

02-725 9000

Electrolux Premium Care is an optional service upgrade available for Ultimate Care Series front load washers, tumble dryers and washer dryers.

  • UltimateCare 500
  • UltimateCare 700
  • UltimateCare 800
  • UltimateCare 900


Which you can check from your product at your detergent box as below picture.

Electrolux Premium Care Ultimate Care 900