As a member of Electrolux Premium Care you will have exclusive access to following services:
Regular maintenance to keep your machine in top condition
An Electrolux fabric care expert will visit you twice each year to clean your machine and perform essential check to ensure it is in optimum working order. They will also help you to explore settings and functions and answer any questions you might have on your appliance's functionality.
We’re here when you need us.
Contact our service team via the exclusive Line Messenger chat so that you can get a fast response to your query with no queueing.
A service visit with 24 hours.
Doing the laundry is a daily chore and a broken machine can seriously disrupt your family’s schedule. As an Electrolux Premium Care member, we promise to get a technician to you within 24 hours to get your repair underway. Hopefully you won’t need us, but we will be there quickly if you do.
Get the most out of wifi connectivity
We will set up your wifi enabled machine so that you can use it to its’ full capability. We’ll also demonstrate how you can use Electrolux Life to deliver care for your beloved garments.
Electrolux Premium Care is an optional service upgrade available for Ultimate Care Series front load washers, tumble dryers and washer dryers.
Which you can check from your product at your detergent box as below picture.